Garage Door FAQ

Frequently asked questions

We lost our remote garage door opener. Are you able to replace it?

Yes, definitely.  We will have to come and see what kind of system you have.

Can you maintenance our garage door tracks?

Yes, feel free to contacts us to get a free estimate.

We had a car accident that broke our garage door. Are you able to fix that?

It depends on the damage that it caused. We are able to come, check it out and give you a free estimate whether it will require a repair or an installation of new garage door.

Do you have to install a new garage door if only one part of my old door is damaged?

Sometimes it is possible to replace only one section of the garage door.

I need a new garage door installation, but I'm available only on the weekends. Can you help me?

Yes, we provide service 7 days a week.

How do I get my garage door repaired?

Your garage door is the largest moving object in your home. This also makes it the most dangerous. Do not try to repair your garage door yourself. Contact US Garage Door Repair and one of our experienced, well-trained technicians will assess and repair your garage door.

What do I do if there is water coming in under my garage door?

Water coming in under garage doors is a common problem for homeowners. Check your weather stripping for flexibility and to make sure there are no holes in it. Check the concrete. It should be level and without cracks. If you are still having problems, or are not sure what the problem is, contact our garage door specialists. We will come out and troubleshoot the issue for you.

How often should my garage door and operator be serviced?

Your garage door stands a lot of use, probably even more than your front door. Your garage door and its opening system should be inspected and serviced every year. However, if you notice it making noises, it may be telling you that something is not working correctly. Calling US Garage Door Repair to have your door and operator serviced which can extend the life of both.

How long will a garage door opener last?

Garage door openers typically last 10 to 20 years on average depending on the usage and the model. If both the opener and the door are properly maintained, it’s possible for some openers to last as long as 25 years.

Why won’t my garage door open?

When a garage door won’t open, it could be one of several issues. Call our technicians to come out and troubleshoot. We offer same-day service and can repair your garage door system quickly, so your garage door opens properly and smoothly once again.

What do I do if my garage door is making loud noises?

Unless you are a trained professional, we do not recommend you trying to repair your garage door. You may try to oil the system parts to see if that helps. If it does not, it may be something far more serious like the torsion springs. Give us a call and let us help you find out if your garage door system just needs a tune-up, or if it needs repairs.

Do you sell and install new garage door openers?

Yes, we do! When it comes to new garage door opener installations, opener repairs, and remotes, we are your one-stop solution.

Can you repair any brand of garage door?

Yes, we do! We can repair any brand of garage door, hardware, and door opener system. If your garage door, its hardware, or any other components are outdated, we can help by repairing it or recommending improvements and upgrades for you.

What if my garage door breaks after hours? Can you help in an emergency?

If your garage door breaks any hour of any day, you can call us to come out to resolve the issue. We are a 24-hour emergency garage door repair company. We know that it can be very dangerous to try and repair a garage door on your own. Please call us any time at our 24/7 number (847-994-4997). Let us make a professional assessment.

How long do garage door springs usually last?

You can expect most brands of springs to work for about 10,000 cycles. A cycle is defined as one opening and closing of the garage door. How long is 10,000 cycles? It depends on how frequently you open and close the doors. When the door opens or closes, tremendous force is placed on the springs. Gradually, as they flex, they will fatigue which cases breaks and cracks. Also, if one of the springs breaks, and they were installed at the same time, it’s expected that the other one will break soon since they have the same amount of wear and tear. We suggest replacing both springs at the same time.

Do I have to replace the rails if I get a new garage door?

The dimensions of garage door systems vary and there isn’t a standard size for garage door rails. Even if you buy the same system from the same manufacturer, the rail size may vary. Rails cannot usually be reused.

How much does a new garage door cost?

This is a difficult question to answer. Garage doors are not a one-size-fits-all product. You’ll need precise measurements as well as the direction you want the doors to move. Prices can vary based on the type of material, insulation, and windows used for door construction. You can design your own door with our useful online tool.

How do I open my garage door manually?

There is a red release cord that will allow you to open and close the door manually. Make sure the door is completely closed before pulling the release cord. If the door is open, it may slam shut once you pull the cord. Some older opener models do not have a red release cord, they may have a pull-down handle, spring-loaded clip, or an unbolting arm that releases the door from the opener. If you have an older model door, it may be time to replace the opener with a new one that does have the easy-pull red release cord.

Why does my garage door reverse and open when I am trying to close it?

Most of the time, the culprit is something obstructing the clear path of the door. Check to make sure there isn’t anything in the path of the door. If there isn’t anything, check the safety beam LED to see if it is blinking. If it is blinking, make sure the lenses are mounted 6-inches from the floor on either side of the garage door. If they are installed properly, you may want to call a garage door technician who can help determine the cause of the issue.

Why is my opener running, but my garage door is not opening?

The garage door may have become disengaged. Check to see if the red release cord has been pulled. If it has, just re-engage the carriage. If you are unsure how to do that, consult with your owner’s manual. You can also call us at US Garage Door Repair to have us inspect the door and all its mechanisms.

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